Terms & Conditions

By using our online store, you are agreeing to be abide by our terms and conditions and all policies mentioned on this website.

Prior to placing an order, you must:

  1. Read and understand the disclaimer.
  2. Agree to our returns policy
About Your Orders
  1. If an ITEM is out of stock. We are unable to place it on BACK ORDER. You will need to re-order it at a later time.
  2. Once you place your order you will receive a confirmation email for your records. For prescription orders, Please post your prescription and indicate your order number for our records.
  3. We will offer to keep your repeats on file, to speed up the re-ordering process of your repeats medications.
  4. We reserve the right to charge administration fee if a credit card is declined continuously and we spend time phoning the custmer and delaying the order.
Returns Policy
  1. Products can be returned if Roy young Chemist has made an error in shipping the goods to you. Products must be returned in original condition. Once the goods have been returned, we will credit your credit card. Please refer to our complete Returns policy for more details.

The "We Beat Any Price" Price Matching: Terms And Conditions

  • The competitor must be an approved pharmacy or health store retailer.
  • This offer does not apply to typographical or pricing errors, limited or clearance stock.
  • Price match requests are only valid at time of purchase. We will not compensate for the difference in competitor’s price after the item has been purchased.
  • The competitor product must be identical to our stocked product and in-stock at the competitor.
  • This offer only applies to products purchased in retail quantities - no bulk purchases.
  • Roy Young Chemist reserves the right to verify competitor’s currently advertised prices to validate a price match.
  • Online prices will be matched with a fair and reasonable postage and handling charge included. Prices are accepted from reputable sites only.